OvaraTradeTerms of Service
Last updated 17 September 2026
These terms govern your use of OvaraTrade — the web app and its iOS/Android apps. By creating an account, you agree to them. [Legal entity name and ABN] operates OvaraTrade; these terms are governed by the laws of [state/territory], Australia.
1. The service
OvaraTrade is a business-management platform for trade businesses — quoting, invoicing, scheduling, customer records, marketing, and optional AI and third-party integrations built on top of them. We may add, change, or remove features over time.
2. Accounts
You must provide accurate information when signing up and keep your login credentials confidential. You’re responsible for activity under your account, including that of team members you invite. The business owner role controls billing, team management, and irreversible actions like account deletion.
3. Subscriptions & billing
Paid plans are billed monthly through Stripe. By subscribing, you authorise recurring charges to your payment method until you cancel. You can cancel or change plans at any time from Settings > Billing (a Stripe-hosted portal); cancellation takes effect at the end of the current billing period, and we don’t provide partial-period refunds except where required by law.
4. Your data & your customers
You’re responsible for the accuracy and legality of the customer data you enter into OvaraTrade, and for your own compliance obligations to those customers (for example, obtaining any consent needed to text or call them). OvaraTrade processes that data on your behalf to provide the service — see the Privacy Policy for how it’s handled and who it’s shared with.
5. Acceptable use
Don’t use OvaraTrade to send unlawful, fraudulent, or unsolicited communications (including SMS/ email in breach of applicable spam or telemarketing laws), attempt to breach another business’s data, reverse-engineer the platform, or interfere with its normal operation.
6. Third-party integrations
Features that connect to Stripe, Twilio, Google, Meta, Xero, ServiceM8, Jobber, and similar providers are subject to those providers’ own terms and availability. We’re not responsible for their outages, policy changes, or account decisions (for example, a delayed Meta App Review).
7. Intellectual property
We own OvaraTrade’s software, design, and branding. You own the business and customer data you put into it. We don’t claim ownership of your content, and only use it to provide the service to you (including sending it to the AI providers listed in the Privacy Policy when you use an AI feature).
8. Disclaimers & liability
OvaraTrade is provided “as is.” We work to keep it reliable and accurate, but AI-generated content (quote drafts, receptionist replies, marketing copy) should be reviewed before you rely on it — we don’t guarantee its accuracy. To the extent permitted by law, our liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms excludes rights you have under the Australian Consumer Law that can’t lawfully be excluded.
9. Termination
You can delete your account at any time from Settings — this permanently removes your business and its data. We may suspend or terminate accounts that violate these terms, breach the law, or leave payment significantly overdue.
10. Changes to these terms
We’ll update the date at the top of this page when these terms change, and make a reasonable effort to notify account owners of material changes.
11. Contact
Questions about these terms: [support contact email].